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Legal:
Terms of Use (TOU) |
Upon signing up for Urja Online's services, all customers
agree to comply with Urja Online's Terms of Use (“TOU”).
The spirit of the TOU is to ensure customers are using
Urja Online's services with due regard to the rights of
other Internet users and in conformity with the
requirements of Urja Online's network environment. The TOU
are not exhaustive and Urja Online reserves the right to
add, delete, or modify any provision of its TOU at any
time without notice, effective upon either the posting of
the modified TOU to
www.UrjaOnline.com or notification of the
modified TOU. Any complaints about a customer’s violation
of the TOU should be sent to
abuse@UrjaOnline.com .
A. All Urja Online Customers
B. Urja Online Web Hosting & E-commerce Customers
A. All Urja Online Customers
The following Terms of Use apply to ALL Urja Online
customers:
Illegal Use
Urja Online servers may be used for lawful purposes only.
Transmission, storage, or distribution of any information,
data, or material in violation of any applicable law or
regulation, or that may directly facilitate the violation
of any particular law or regulation is prohibited. This
includes, but is not limited to: copyrighted material;
trademarks; trade secrets or other intellectual property
rights used without proper authorization; material that is
obscene, defamatory, constitutes an illegal threat, or
violates export control laws.
Spamming
Sending unsolicited bulk and/or commercial messages over
the Internet (known as "spamming") is prohibited,
regardless of whether or not it overloads a server or
disrupts service to Urja Online’s customers. The term
"spamming" also includes, but is not limited to,
maintaining an open SMTP policy, engaging in spamming
using the service of another ISP or IPP and referencing in
the spam a web site hosted on a Urja Online server, and
selling or distributing software (on a web site residing
on a Urja Online server) that facilitates spamming.
Violators will be assessed a minimum fine of $100 and will
face immediate suspension. Urja Online reserves the right
to determine, in its sole and absolute discretion, what
constitutes a violation of this provision.
System and Network Abuse
Violations of system or network security are prohibited
and may result in criminal and civil liability. Examples
of system or network security violations include, without
limitation the following: unauthorized access to or use of
data, systems or networks, including any attempt to probe,
scan or test the vulnerability of a system or network or
to breach security or authentication measures without
express authorization of the owner of the system or
network; interference with service to any user, host or
network including, without limitation, mail bombing,
flooding, deliberate attempts to overload a system and
broadcast attacks; forging of any TCP-IP packet header or
any part of the header information in an email or a
newsgroup posting.
Viruses and Other Destructive Activities
Use of Urja Online’s services or equipment for creating or
sending Internet viruses, worms or Trojan horses, or for
pinging, flooding or mail bombing, or engaging in denial
of service attacks is prohibited. It is also prohibited
for any customer to engage in other activity that is
intended to disrupt or interfere with, or that results in
the disruption of or interference with, the ability of
others to effectively use Urja Online’s services and
equipment (or any connected network, system, service or
equipment) or conduct their business over the Internet.
Child Pornography
The use of Urja Online’s services to store, post, display,
transmit, advertise or otherwise make available child
pornography is prohibited. Urja Online is required by law,
and will, notify law enforcement agencies when it becomes
aware of the presence of child pornography on, or being
transmitted through, its services.
Payment
All payments are subject to Urja Online’s Billing Policy
located at
http://www.UrjaOnline.com/support/billingpolicy.htm
. By supplying your credit card for the payment of Urja
Online charges, you authorize Urja Online to automatically
charge your credit or debit card for charges that apply to
your account. Recurring charges will be posted to your
credit card until such time that you cancel your account
in accordance with Urja Online’s Billing Policy.
Privacy
Urja Online is concerned with the privacy of on-line
communications and web sites. In general, the Internet is
neither more nor less secure than other means of
communication, including mail, facsimile, and voice
telephone service, all of which can be intercepted and
otherwise compromised. As a matter of prudence, however,
Urja Online urges its customers to assume that all of
their on-line communications are insecure. Urja Online
cannot take any responsibility for the security of
information transmitted over Urja Online's facilities.
Additional details on privacy and Urja Online’s use of
customer information can be found in Urja Online’s Privacy
Statement located at
http://www.UrjaOnline.com/support/privacypolicy.htm .
Customer Responsibility
Customers are required to use the Urja Online network
responsibly. This includes respecting the other customers
of Urja Online. Urja Online reserves the right to suspend
and/or cancel service with any customer who uses the Urja
Online network in such a way that adversely affects other
Urja Online customers. While Urja Online may monitor its
service electronically to determine that its facilities
are operating satisfactorily, as a general practice, Urja
Online does not monitor its customers' communications or
activities to determine whether they are in compliance
with the TOU. However, when Urja Online becomes aware of
any violation of the TOU or other user agreements, Urja
Online may take any action to stop or correct such
violation, including, but not limited to, denying access
to Urja Online’s services and equipment or to the
Internet. In addition, Urja Online may take action against
a customer or a customer of such customer because of the
activities of such customer. Urja Online anticipates that
customers who offer Internet services will cooperate with
Urja Online in any corrective or preventive action that
Urja Online deems necessary. Failure to cooperate with
such corrective or preventive measures is a violation of
Urja Online policy and Urja Online reserves the right to
take any such action even though such action may affect
other customers of the Urja Online customer.
B. Urja Online Web Hosting & E-commerce Customers
The following Terms of Use apply only to Urja Online’s Web
Hosting and E-Commerce customers, and supplement the terms
above in section A that apply to all Urja Online
customers:
Server Resources
Any web site that uses a high amount of server resources
(such as, but not limited to, CPU time, memory usage, and
network resources) will be given the option to either pay
additional fees (which will depend on the resources
required), reduce the resources used to an acceptable
level, or upgrade its service to a Dedicated Server plan.
Urja Online shall be the sole arbiter of what is
considered to be a high server usage level. All Web
Hosting and E-Commerce accounts come with a limit of 5,000
files per account. Each block of 5,000 files after the
initial 5,000 will incur an additional charge of
$9.95/month. Any Web Hosting and E-Commerce account deemed
to be adversely affecting server performance or network
integrity will be shut down without prior notice.
CGI Scripts
Any scripts that pose a potential security risk or are
deemed to be adversely affecting server performance or
network integrity will be shut down or will be
automatically removed without prior notice. Urja Online
does not permit CGI script sharing with domains not hosted
by Urja Online or any scripts that may be abused for UCE
purposes.
Chat Rooms
Urja Online does not allow Web Hosting and E-Commerce
customers to install their own chat rooms. Chat rooms tend
to require significant system resources and therefore
cannot be permitted as an account option. However, for a
small charge, Urja Online provides Java chat rooms that
meet most users' needs and run without hindering system
performance.
Background Running Programs and Cron Jobs
Urja Online may allow programs to run in the background.
These programs will be considered on an individual basis
and Web Hosting and E-Commerce customers will incur extra
charges based on system resources used and operational
maintenance needed. If you wish to run background programs
please contact Urja Online at
support@UrjaOnline.com so that we can arrange set-up.
IRC
Urja Online does not allow IRC or IRC bots to be operated
by Web Hosting customers.
Software Distribution
Urja Online's Web Hosting and E-Commerce accounts are not
configured for the purposes of distributing software and/or multimedia
products. If you wish to distribute software and/or multimedia files,
please contact sales@Urj Online.com to make special arrangements.
Multimedia Files
Multimedia files are defined as any graphics, audio, and
video files. Urja Online Web Hosting and E-Commerce
accounts are not to be used for the purposes of
distributing and storing unusual amounts of multimedia
files. Any web site whose disk space usage for storing
multimedia files exceeds 70% of its total usage, in terms
of total size or number of files, will be considered to be
using an unusual amount of multimedia files.
Databases
Any database stored on Urja Online's Web Hosting
servers shall be limited in size to 10% of the total disk
space allotted for that particular domain's plan/web
hosting account.
Adult Content
Due to the special system and network requirements of
adult-oriented sites, pornography and sex-related
merchandising are prohibited for Web Hosting and
E-Commerce customers. This includes sites that may infer
sexual content or provide links to adult content
elsewhere. This is also true for sites that promote any
illegal activity or content that may be damaging to our
servers or any other server on the Internet, or provide
links to such sites. |
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